Syncing Your Subscription Across Apple Devices

If your active subscription isn't working on one of your Apple devices (e.g., you subscribed on an iPhone but it's not active on your iPad), it's usually an issue with account synchronization. Here's how to fix it.

Troubleshooting Steps:

1.  

   Check Your Apple ID: Ensure both devices are signed in to the exact same Apple ID that was used to purchase the subscription. You can verify this in

   Settings > [Your Name] on each device.

2.  

   Log Out and Log In: Open Canasta Junction, go to your Account page, Log Out, and then log back in.

3. Use the Restore Button: After logging back in, select the "Restore" option on the Account page. This prompts the app to check with Apple's servers for any active subscriptions linked to your Apple ID.
4. Re-install the App: If the steps above don't work, fully delete the app from the problematic device. Then, go to the App Store, find Canasta Junction (it should show a cloud icon for download, not a price), and reinstall it. After reinstalling, log in and tap "Restore" again.