I joined but I still see ads, or my benefits are missing – Canasta Junction

If you're a member but still see ads, or your membership doesn't show on another device, try these steps.

Check your account. Make sure you're logged in with the Canasta Junction account that holds your membership. A membership bought on one platform stays linked to that account, and works on Web and mobile when you log in with it.
Restart. Close and reopen the app, or log out and back in.
On mobile, restore your purchase. Use Restore purchases in the app.
Welcome tokens missing? Close and reopen the app, then check your CJ Token balance.

Family sharing: on iPhone and iPad, you can share your membership through Apple Family Sharing.

Still not working? Contact us through the contact form with your account email, your platform and the date you joined.